Around 200 combined members of the SM Global Pinoy Center and students of the University of St. La Salle, International Business College ABE and AMA Computer College attended the Franchise Seminar held at the Event Centre of SM City Bacolod recently.

In cooperation with FIFA Filipino International Franchise Association, Resource Speaker Mr. Rodulf Kotik,  a franchise expert for 33 years in 3 continents and has developed more than 400 Filipino Companies into franchise Systems. He tackled the History, Benefits, Disadvantages and the Future of Franchising.

SM Global Pinoy Center Supervisor Carmela Arca awards the Certificate of Appreciation to Resource Speaker Rodulf Kotik

Part of the event was the question and answer portion where participants received prizes from Rai Rai Ken, RK Franchise Consultancy Inc. and Scents and Blends perfume.

Meanwhile, the SM Global Pinoy Center and Yes Tourism Committee - an auxiliary-arm of the SM Cares Program - also organized the Yes Tourism Seminar to promote specialized customer care and train SM front-liners on the important role of tourism in nation-building. 

Negros Occidental Province Tourism Consultant Mrs. Nancy Pestano lectured on Tourist Behavior Patterns and Tourism Products and Services. The 350 participants were composed of mall tenants’ personnel, security guards of Negros Veterans Agency and drivers of Faith and G&C Taxi.